What You Missed At Dreamforce 20124:00 PM EST Mon. Sep. 24, 2012
Salesforce said more than 90,000 people registered for its Dreamforce 2012 conference in San Francisco, a testament to its expanding cloud platform, which now supports marketing and sales applications as well as a wealth of business applications launched on its AppExchange.
Continue on and see some of the most alluring products and initiatives launched at Dreamforce last week.
Coinciding with Dreamforce, Dell announced a Salesforce consulting practice to provide services to help its customers to deploy Salesforce solutions and to effectively use the Salesforce cloud-based platform. Dell also said it has received Salesforce Platinum Partner status due to its customer base and its pool of consultants, who are certified in implementing Salesforce solutions.
Dell's Salesforce Consulting Services include Deployment Services, in which the company's Salesforce consultants work with Dell customers on best practices for Salesforce solutions; Collaboration and Social Media, in which consultants and customers determine the best Salesforce collaboration tools to deploy; Integration, to develop a plan for migration and integration of enterprise data and services; and Cloud Architecture, where consultants will guide SaaS and PaaS cloud strategies and build custom applications on the Salesforce platform.
Badgeville launched Badgeville for Salesforce on the company’s AppExchange social apps marketplace.
Badgeville for Salesforce provides a gamification software layer on the company's Salesforce Sales Cloud deployment.
Badgeville said that using its gamification features, companies can increase sales productivity, accelerate lead conversions and sales cycles, and maximize the value of their Sales Cloud deployment.
Gamification mechanics can be configured directly in the cloud by Salesforce administrators using a native, wizard-based approach. The app uses refreshable rewards that can be reset according to a company's sales practice.
Customer service and contact center provider Genesys rolled out software that integrates with the Salesforce platform for expanded services. Called Genesys Connect for Service Cloud, the program takes customer service best practices and integrates them with Salesforce and a cloud delivery model.
The software provides an integrated user interface for agents and employees to use across the voice, social, Web and mobile customer channels. It facilitates customer service best practices, using templates for customer interaction routing, which are easily configured.
Angoss Software launched KnowledgeSCORE, its cloud-based predictive sales analytics offering on Salesforce’s AppExchange.
KnowledgeSCORE identifies prospects, organizes sales opportunities and defines actions to take to increase sales productivity. Its predictive sales modules include prospect scoring, opportunity scoring, sales forecasting and next best actions.
KnowledgeSCORE provides rapid data integration from internal and third-party data sources to locate opportunities for more effective sales performance.
The cloud-based software integrates with Salesforce to improve sales management processes and deliver recommended prospects and next best actions directly to your sales team for execution.
Reachable released a new version of its software that offers social proximity selling features for users of the Salesforce platform.
The new version lets organizations add capabilities to leverage professional and personal connections, called "social proximity" - to help enhance better sales.
Reachable software lets Salesforce users compare sales reps and accounts by showing them which of their sales reps have the strongest relationships to targeted accounts and allow them re-assign accounts within Salesforce. These features complement existing Reachable social proximity capabilities that let Salesforce.com users rank leads and opportunities based on the strength of personal relationships.
Fliptop unveiled its Fliptop Social Profiles for Salesforce, which adds Twitter, Facebook and LinkedIn profiles to a salesperson's contacts and leads to make connections easier.
San Francisco-based Fliptop is a venture-backed contact intelligence software vendor that helps companies link their customer databases to social information. The application, available on AppExchange, can be installed in minutes and costs $19 per seat per month.
Intuitive demonstrated at the Dreamforce conference its AdvocateHub, a platform that helps B2B companies use mobile strategies to help customers with marketing.
The AdvocateHub platform provides a game-like experience with user rewards, such as recognition, social capital and professional networking.
WalkMe, an interactive, online guidance system, introduced its WalkMe-for-Salesforce.
The web guidance software provides website visitors with step-by-step directions for completing tasks or gathering information.
WalkMe lets online service providers such as SaaS vendors, trading platforms, banks, healthcare organizations and e-commerce companies create interactive on-screen "Walk-Thrus," to help users finish tasks.
ClosedWon launched QuickQuote on Salesforce’s AppExchange marketplace for social apps for business.
QuickQuote lets users quickly find, add, update and remove multiple products all on one page using Opportunities, Quotes and Products in Salesforce. With the app, sales teams can skip the standard, time-consuming quote generation process.
QuickQuote includes an interface that lets account executives easily alter quantities, sales prices and discounts.
Live On The Scene In San Francisco:
Salesforce Enters Cloud File-Sharing Market
10 Insights About Social Networking For Businesses
Benioff Outlines Salesforce's Social Networking Push