Progress Report On Motorola-Symbol Channel Integration
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By Shelley Solheim, ChannelWeb
5:31 PM EST Wed. Mar. 07, 2007
Since Motorola closed its $3.9 billion acquisition of Symbol Technologies two months ago, former Symbol channel chief Sandy Preizler -- now vice president of
worldwide channel sales at Motorola -- has been working hard to identify areas of opportunity between the two companies' partner bases.
At the time the deal was announced in September, Symbol resellers were
optimistic it would bring increased stability to Symbol as a company as
well as open up more products and marketing funds for partners. Some resellers,
however, were concerned their past investments to qualify for Symbol's
PartnerSelect program would not pay off if Symbol opened up the same devices to
Motorola's 10,000 existing resellers.
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There
was little existing overlap between Motorola's and Symbol's partner bases, says channel VP Sandy Preizler.
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However, that's not the case, Preizler says. Symbol's PartnerSelect program
will operate as a distinct partner program track from Motorola's two others: one for its radio product resellers and the other for
its wireless broadband resellers. Resellers will have to fulfill different
requirements to gain access to the products in each of the three tracks. There
was very little existing overlap between the two companies' partner bases, Preizler
adds.
That said, Motorola is working to identify targeted opportunities for
cross-selling areas across its three partner tracks.
"We plan to keep them as separate tracks, but where possible take advantage of
each other's knowledge and capabilities," Preizler says. "Examples of this might
be that Motorola in North America has a strong presence in state and local
government, while Symbol is stronger in areas like retail and manufacturing
where Motorola is not strong. So, in the state and local government markets,
their resellers who sell wireless broadband is a good place to look for
cross-selling opportunity, because they have RF expertise. So we have to figure
out how to get those resellers to sell our wireless LAN products. That's something
we'll look at. On the flip side, Motorola has ruggedized laptops, which make
sense for our PartnerSelect partners to sell."
Partners will begin seeing the first fruits of this labor in April, Preizler says. Any potential marketing benefits would come later in the second half
of the year, he says, adding that Motorola also has no plans to cut any of Symbol's products
as a result of the acquisition.
Motorola is also looking to emulate some of Symbol's channel
program tools, such as its partner resource manager system and Web-based
tools.
Priezlier, who took the channel post at Symbol just nine months ago, says his
proudest accomplishments since coming onboard have been working with
distributors to build up a base of nonmanaged authorized resellers, as well as
launching a new Partner Gateway as a way to consolidate all partner online
resources into one place.