Use Wikis To Connect To CustomersWhen working on large projects, involving numerous members of your own staff and your customers, what's the best way to--literally--keep everyone on the same page? Many tech companies are turning to wikis. These web sites feature content that can be edited online by any reader. Instead of chaos, you can build a system that documents your project, helps troubleshoot problems and provides user training all at the same time. The newest TechBuilder recipe, Wikis for System Builders, demonstrates how-to use Seedwiki to deploy a wiki solution that can benefit any channel organization. "A wiki (from the Hawaiian word for "quick") can be thought of an online encyclopedia that is created through group collaboration. The central feature of a wiki is the grouping of Web pages under a single title—the wiki." Posted by Joe Caponi at 10:46 AM, March 19, 2007 This is a public forum. United Business Media and its affiliates are not responsible for and do not control what is posted herein. United Business Media makes no warranties or guarantees concerning any advice dispensed by its staff members or readers. Community standards in this comment area do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this comment area becomes the property of United Business Media LLC and may be edited and republished in print or electronic format as outlined in United Business Media's Terms of Service. Important Note: This comment area is NOT intended for commercial messages or solicitations of business. |
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