Remote Support With The Bomgar BoxThere are few better ways of testing your patience than talking someone through a computer procedure over the phone. If it's your business, you need a better way. In the latest TechBuilder recipe, Mario Morejon tries out the Bomgar Box, a support appliance with plenty of features to appeal to VARs: "This is a one-stop tech support powerhouse that outperforms all of its Software-as-a-Service competitors. The Bomgar Box can provide on-site service to remote PCs without requiring a solution provider to travel to a remote site, install VPNs or even bypass firewall settings on a corporate site." Posted by Joe Caponi at 09:52 AM, August 27, 2007 This is a public forum. United Business Media and its affiliates are not responsible for and do not control what is posted herein. United Business Media makes no warranties or guarantees concerning any advice dispensed by its staff members or readers. Community standards in this comment area do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this comment area becomes the property of United Business Media LLC and may be edited and republished in print or electronic format as outlined in United Business Media's Terms of Service. Important Note: This comment area is NOT intended for commercial messages or solicitations of business. |
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