Has Outsourcing Peaked?On bMighty, Paul Korzeniowski reports that global outsourcing has been in a slowdown all year. The reasons? Cheap foreign labor isn't really so cheap, in part because salaries overseas have gone up while the dollar has gone down, but also: "Outsourcing suppliers have struggled to deliver on many of their promises. While many claimed to be able to dynamically adjust to a company's changing business requirements, some have not been able to deliver on that promise. To make their own business viable, outsourcing suppliers need to take a cookie cutter approach to delivering their services, with little or no tailoring to clients' needs." I like the conclusion: "Outsourcing was once portrayed as a panacea to IT challenges. The fact that many such claims have proven hollow means IT employees can walk over and shake the CEO's hand rather than head for cover when he approaches them."
Posted by Joe Caponi at 10:58 AM, November 20, 2007 This is a public forum. United Business Media and its affiliates are not responsible for and do not control what is posted herein. United Business Media makes no warranties or guarantees concerning any advice dispensed by its staff members or readers. Community standards in this comment area do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this comment area becomes the property of United Business Media LLC and may be edited and republished in print or electronic format as outlined in United Business Media's Terms of Service. Important Note: This comment area is NOT intended for commercial messages or solicitations of business. |
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