Relationships Are Key For Fast Growth RetailersTell me if any of this sounds familiar: "Micro Center doesn't focus on the sale... but on the buyer--cultivating customers to make the first time someone steps into one of its stores the first time of many. It's all about offering them the tools and solutions that best fit their lifestyle." Solution providers know all about solution selling. But retailers? That quote comes from Kevin Jones, vice president of merchandising at Micro Center, a 21-store Ohio-based retailer. With big box retailers struggling, the Fast Growth Retailers featured in our latest CRN cover story are taking a different approach. Posted by Joe Caponi at 10:55 AM, August 25, 2008 This is a public forum. United Business Media and its affiliates are not responsible for and do not control what is posted herein. United Business Media makes no warranties or guarantees concerning any advice dispensed by its staff members or readers. Community standards in this comment area do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this comment area becomes the property of United Business Media LLC and may be edited and republished in print or electronic format as outlined in United Business Media's Terms of Service. Important Note: This comment area is NOT intended for commercial messages or solicitations of business. |
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