ChannelWeb Hot Topics

Tactics And Strategies For Tough Times

With lessons learned from Y2K and the dot-com crash, solution providers are in the perfect spot to advice clients about the credit crunch, our Craig Zarley advises:

"The time is now for the trusted solution provider to advise his or her customers on their IT and business future. Solution providers I've spoken to in recent weeks are doing just that. They are sitting down and having frank discussion with each and every one of their customers. And because of the scope and the depth of the economic crisis the discussions aren't confined to just IT."

Meanwhile, Steven Burke has some more day-to-day advice on getting through this rough patch, including:

"Embrace Leasing/MSP Monthly Billing: Clients want a single monthly bill for all their technology services from broadband to mobile devices to SANs. Solution providers that give them that will win. "

At a more strategic level, now's a good time to begin developing your next high-end specialty. Information Week's Alex Wolfe has been talking to tech executives about their plans going forth. He's hearing about needs in data-center consolidation, virtualization, SaaS and PaaS (Platform as a Service), and cloud/utility computing. Taken together, it's what he describes as an inherent unraveling of complexity:

"None of these things are in and of themselves simple. Which may be precisely the benefit. Because what they allow you to do is to move all the nitty-gritty crapwork and complexity away from your local developers and admins. Which allows them to focus on applications you need to run -- and add efficiencies to -- your business."

Finally, out where nuts-and-bolts meet blue sky thinking, CSC (Computer Sciences Corporation) identifies Seven Disruptive Technologies that will change business in the 21st century, including:

"Platform Makeover: virtualization and cloud computing are changing today’s computing model, enabling anytime, anywhere accessibility for users and applications. Nanotechnology, molecular computing, quantum computing and optical computing will take us beyond silicon, providing greatly increased speed and bringing new applications, opportunities and challenges."

Other 'disruptions' includg: New Media, Living in a New Reality, Social Power, Information Transparency, New Wave of Waves, and a Smart(er) World. Having made it to Number 4 on this year's VARBusiness 500, CSC knows something about anticipating high-end technology needs.

Posted by Joe Caponi at 12:23 PM, November 7, 2008

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