Customer Success in 2017: Three Resolutions You Can’t Afford to Break

Over the last year, more than 4,000 people from our partner community attended a Customer Success Talk webinar and joined us on a journey to create customers for life. In addition to sharing practice-building tips and tools, the series has also served as a way to gauge where we all are on the path to becoming customer success experts.

It is encouraging to see that nearly all who attended a webinar are already building their own customer success practice to improve the customer experience, drive loyalty, and identify growth opportunities. For those of you who are new to the concept, we’ve put together a free eBook with everything you need to get started.

Download the eBook: Getting Started with Customer Success

Here are three customer success resolutions you can’t afford to break in 2017:

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As we wrap up this year on our journey together, let’s focus our efforts on taking advantage of these opportunities and commit to consistently delivering more value to our customers.

Other Resources:

Digital Innovation

Get Caught Up – Watch All 2016 Customer Success Talk Highlights

Attend Customer Success Talk – Check for Upcoming Sessions in 2017

Nichole Lemieux is Partner Experience Architect, Global Virtual Sales & Customer Success, Cisco