Back in the bad old days of the Internet boom and irrational exuberance, a lot of capital was thrown down a rat hole known as managed services. But the managed-services business model is back with a vengeance, and there is a war over who is going to control this burgeoning sector of the market.
Within the halls of IBM these days, the No. 1 competitive topic on everybody's mind is competing with EMC. And heading up the IBM posse to take out EMC is Denise Buonaiuto, vice president of global business partner sales for IBM's Systems and Technology Group.