Resellers who met with Hewlett-Packard executives last week before the VARBusiness 500 awards event in New York City turned the vendor's attention toward Linux in the channel, according to HP's Dan Socci:
The VARs' finger on the pulse also gives them insight into emerging opportunities, and in this area the discussion gravitated toward Linux. Customer interest is high, and their request to us was to invest more in Linux support to help the adoption rate. This is a recommendation we'll take away and give serious consideration to. As the leading supplier of Linux systems, HP is committed to this emerging computing environment.
Some might say Linux is more than just emerging. (It even has its own mascot!)
Socci also had this to say about other feedback that HP received:
I'm pleased to report the VARs were upbeat on their relationship with HP, whether it was our approach of a single point of contact working with their account, as opposed to multiple channel reps each representing only one product line, or how we've worked together to assemble the resources needed to deliver services to customers in different market segments - enterprise, SMB and public sector. Our engagements are not perfect yet, but we're building on a base of success with our leadership Care Pack packaged services program, which is a multibillion dollar business sold primarily by resellers and has been growing at or above 20 percent for almost two years.
Twenty percent growth with this service offering is notable, but it's also notable that Dell's services operation is growing at more than 20 percent, which you can see by digging through the Round Rock, Texas, company's most recent 10-Q. Dell's billion-dollar-a-quarter services operation largely engages third-party solution providers.