| Results found for: Web callback |
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| Web callback |
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The initiation of a call to a call center from a Web page. The user clicks a button on the page, and the response can be processed in several ways: (1) it can link the customer to a form that is filled out to schedule a callback, (2) it can generate an Internet telephony connection between the customer and call center, or (3) it can use a cookie and previously collected data to create an outbound call from the center to the person's phone, offering the customer the option of editing the information before the call is made. See Web-enabled call center. See also callback.
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Entries before Web callback
Web browser
Web browser application
Web browser codes
Web bug
Web cache
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Entries after Web callback
Web-centric
Web client
Web clipping
Web cluster
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