| Network Security Software |
| |
Trend Micro |
Check Point |
Symantec |
McAfee |
CA |
Criteria Weight* |
| Technical Criteria |
|
|
|
|
|
|
| Product reliability |
92.9 |
91.4 |
88.6 |
88.6 |
85.7 |
1.12 |
| Vulnerability/intrusion prevention and management |
88.6 |
88.6 |
87.1 |
84.3 |
84.3 |
1.09 |
| Management/configuration features |
85.7 |
81.4 |
84.3 |
82.9 |
81.4 |
1.06 |
| Price/performance |
82.9 |
80.0 |
77.1 |
80.0 |
77.1 |
1.04 |
| Scalability |
80.0 |
80.0 |
80.0 |
77.1 |
75.7 |
1.01 |
| Technical satisfaction rating |
86.0 |
84.3 |
83.4 |
82.6 |
80.8 |
|
| |
|
|
|
|
|
|
| Channel Criteria |
|
|
|
|
|
|
| Total ROI for customer |
78.6 |
78.6 |
74.3 |
77.1 |
74.3 |
1.02 |
| Vendor support over life cycle of project |
78.6 |
77.1 |
77.1 |
74.3 |
71.4 |
1.02 |
| Keeping SPs informed of changes (visibilty) |
70.0 |
70.0 |
70.0 |
70.0 |
65.7 |
0.97 |
| Service revenue opportunities |
70.0 |
72.9 |
70.0 |
70.0 |
68.6 |
0.97 |
| Consistency of channel programs over time |
68.6 |
70.0 |
68.6 |
67.1 |
64.3 |
0.95 |
| Responsiveness to SP feedback |
67.1 |
68.6 |
68.6 |
67.1 |
64.3 |
0.95 |
| Reducing/eliminating channel conflict |
67.1 |
67.1 |
65.7 |
64.3 |
62.9 |
0.95 |
| Technical education (certification and training) |
67.1 |
71.4 |
67.1 |
65.7 |
64.3 |
0.94 |
| Margins/Rebates/Spiffs |
62.9 |
61.4 |
61.4 |
62.9 |
60.0 |
0.90 |
| Channel program satisfaction rating |
70.0 |
70.8 |
69.2 |
68.7 |
66.2 |
|
| Overall Channel Champions Rating |
75.7 |
75.8 |
74.3 |
73.7 |
71.4 |
|
Note: Ratings weighed by criteria importance to respondents.
Source: 2006 CRN Channel Champions Survey
*Criteria weight based on the importance of the criteria to the respondents; see the methodology for further details.
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