| Server-Class Disk Drives |
| |
Seagate |
Hitachi |
Maxtor |
Fujitsu |
Criteria Weight* |
| Technical Criteria |
|
|
|
|
|
| Product quality and reliability |
98.6 |
90.0 |
90.0 |
85.7 |
1.14 |
| Price/performance |
92.9 |
84.3 |
85.7 |
81.4 |
1.09 |
| Scalability |
85.7 |
77.1 |
77.1 |
72.9 |
1.00 |
| Manageability |
82.9 |
74.3 |
75.7 |
71.4 |
0.98 |
| Security |
78.6 |
74.3 |
71.4 |
71.4 |
0.97 |
| Technical satisfaction rating |
87.7 |
80.0 |
80.0 |
76.6 |
|
| |
|
|
|
|
|
| Channel Criteria |
|
|
|
|
|
| Vendor support over life cycle of project |
88.6 |
81.4 |
78.6 |
74.3 |
1.07 |
| Total ROI for customer |
80.0 |
77.1 |
74.3 |
71.4 |
1.02 |
| Keeping SPs informed of changes (visibilty) |
72.9 |
70.0 |
70.0 |
67.1 |
0.98 |
| Reducing/eliminating channel conflict |
71.4 |
70.0 |
68.6 |
67.1 |
0.98 |
| Consistency of channel programs over time |
72.9 |
68.6 |
70.0 |
65.7 |
0.97 |
| Service revenue opportunities |
71.4 |
70.0 |
70.0 |
68.6 |
0.97 |
| Responsiveness to SP feedback |
70.0 |
68.6 |
65.7 |
65.7 |
0.95 |
| Margins/Rebates/Spiffs |
70.0 |
67.1 |
67.1 |
64.3 |
0.95 |
| Technical education (certification and training) |
68.6 |
65.7 |
65.7 |
62.9 |
0.93 |
| Channel program satisfaction rating |
74.0 |
70.9 |
70.0 |
67.5 |
|
| Overall Channel Champions Rating |
78.9 |
74.2 |
73.6 |
70.7 |
|
Note: Ratings weighed by criteria importance to respondents.
Source: 2006 CRN Channel Champions Survey
*Criteria weight based on the importance of the criteria to the respondents; see the methodology for further details.
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