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Nick Tidd, 3Com

Channel Chief NameNick Tidd
Channel Chief TitleVP, Worldwide Channel Sales
Company and Division3Com
Markets Served: Networking
Company's overall 2007 revenue:$1.3 billion
Percentage of revenue from solution providers:95%
Number of years with the company:15
Number of years involved with indirect sales:20
Number of employees in channel organization:125
To whom do you report in your organization?Bob Dechant, EVP Worldwide Sales
Does that individual report to your CEO/president?Yes
Describe your channel organization's major accomplishments over the past year:3Com's FOCUS parner program was rolled out to the APR region this year. The FOCUS program now has a global footprint completing a two year roll out.
List up to 10 of your top products sold through the channel:Switching 5500, 4500, Baseline Voice V3000, VCX Security TippingPoint
Describe how your partner community has grown over the past year:Our portfolio of Enterprise Specialized partners grew with the launch of new products. This lead to increased marketshare in this category.
Name the one individual who has had the most profound impact on your life:I continue to admire the work of Sir Richard Branson for his forward thinking and ability to continue to take risks.
Please name the single most innovative initiative for which you were responsible for the past year?3Com moved to a named parnter account model. Whereby we reduced the number of partners our Channel Account Managers were reponsible for. Thus giving our named partners better account coverage and more time for engagement.
What were the key channel partner investments you made in the past year?The introduction of a new service and support model for product support. The creation of a new indside sales team has increased a level of sales support offered to our partners. Our purchase of H3C has solidifed our swtiching and routing portfolio.
How are you attracting the next generation of solution providers?Our continued drive to standards based open archetecture are key drivers to the acceptance of emerging trends in the networking space. Thus providing a profitable, scaleable business enviroment.
What is the greatest challenge you overcame in the past year?Implementation of a new technical and sales support model that meets the needs of partners and end users. This will earn back the trust of our partners.
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