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Dirk Olsen, Acer America

Channel Chief NameDirk Olsen
Channel Chief TitleDirector, US Commercial Channel Sales
Company and DivisionAcer America
Markets Served: Systems/Peripherals
Company's overall 2007 revenue:n/a
Percentage of revenue from solution providers:100%
Number of years with the company:3
Number of years involved with indirect sales:12
Number of employees in channel organization:20
To whom do you report in your organization?Mark Hill, VP of US Sales
Does that individual report to your CEO/president?Yes
Describe your channel organization's major accomplishments over the past year:Major accomplishments made by Acer's commercial channel in 2007 include: 1. expanded reach into SMB VARs. 2. expanded reach to consumers buying from the channel. 3. further infrastructure development for communicating with VARs.
List up to 10 of your top products sold through the channel:For 2007, top products sold through the channel included: Notebooks TravelMate 2480 Aspire 5570 TravelMate 3260 Desktops -APFH platform (now the Veriton M460 platform) - AP2000 platform (now the Veriton L460 platform) - AP1000 platform (now the Veriton L410) LCDs - 22 AL2216Wbd - 17 AL1716Fb - 17 AL1706Ab
Describe how your partner community has grown over the past year:Acer's overall expansion of our partner base in 2007 is due to the steady growth of VAR counts.
Name the one individual who has had the most profound impact on your life:Mark Hill, Acer's VP of Sales - for his dedication to the channel, and Mark Hurd, CEO of HP - for his ability to grow a giant.
Please name the single most innovative initiative for which you were responsible for the past year?Most innovative initiative by Acer's channel organization in 2007 was identifying ways to expand Acer's share of SMB VARs.
What were the key channel partner investments you made in the past year?Key channel investments made in 2007 include: 1. investments in infrastructure to develop communications with VARs. 2. incremental distributor campaigns. 3. core program for channel.
How are you attracting the next generation of solution providers?In 2008, we intend to expand account coverage for Acer America's top VARs. As well, Acer's commercial organization will utilize better communication to broaden our reach to the VAR community.
What is the greatest challenge you overcame in the past year?Greatest challenge for Acer's commerical organization in 2007 was overcoming channel conflict due to the success we've had in the consumer channel.
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