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Karen Hartsell, PGP

Channel Chief NameKaren Hartsell
Channel Chief TitleDirector, Worldwide Channel Marketing
Company and DivisionPGP
Markets Served: Security
Company's overall 2007 revenue:n/a
Percentage of revenue from solution providers:majority
Number of years with the company:3
Number of years involved with indirect sales:18
Number of employees in channel organization:21
To whom do you report in your organization?Steve Schoenfeld, VP of Marketing & Products
Does that individual report to your CEO/president?Yes
Describe your channel organization's major accomplishments over the past year:The restructure and re-launch of the new PGP Global Partner Program, launch of a new Channel Sales Certification program, and transition to a new, full featured salesforce.com Partner Relationship Management system.
List up to 10 of your top products sold through the channel:All products are available for sale through the channel, including: PGP Encryption Platform PGP Universal Server PGP Universal Gateway Email PGP Whole Disk Encryption PGP NetShare PGP Desktop Email PGP Desktop Home PGP Command Line PGP Support Package for BlackBerry PGP SDK
Describe how your partner community has grown over the past year:Over the past year, we successfully rolled out a completely new partner program.
Name the one individual who has had the most profound impact on your life:Steve Pataky, VP, WW Channel Development & Programs at Juniper and Julie Parrish VP, Global Channel Office at Symantec
Please name the single most innovative initiative for which you were responsible for the past year?Designing and launching a completely new Global Partner Program which included a 3rd party channel audit, extensive research with our channel advisory board, and extensive internal research, collective input, and review before final execution in mid 2007.
What were the key channel partner investments you made in the past year?Can provide upon follow up.
How are you attracting the next generation of solution providers?We focus on demonstrating the value of PGP Solutions, how they solve customer problems, and for the channel, how they enable a partner to provide a comprehensive solution.
What is the greatest challenge you overcame in the past year?Rolling out a completely new partner program.
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