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Nancy Reynolds, Vice President, Trend Micro

Channel Chief NameNancy Reynolds, Vice President
Channel Chief TitleVP, Channel and SMB sales, North America
Company and DivisionTrend Micro
Markets Served: Security
Company's overall 2007 revenue:n/a
Percentage of revenue from solution providers:100%
Number of years with the company:5
Number of years involved with indirect sales:24
Number of employees in channel organization:31
To whom do you report in your organization?Brian Harmon, VP Sales and Marketing
Does that individual report to your CEO/president?No, 1 level removed
Describe your channel organization's major accomplishments over the past year:Our major accomplishment over the past year was we aligned with the SMB sales team to provide incremental sales, marketing and engineering resources to our partner community.
List up to 10 of your top products sold through the channel:1.NeatSuite 2.Client Server Messaging Security for SMB 3.Client/Server/Messaging Suite 4.Client/Server Suite (OfficeScan and ServerProtect) 5.ScanMail for Microsoft Exchange + eManager + Suite 6.ScanMail for Microsoft Exchange 7.Client Server Security for SMB 8.ScanMail for Lotus Domino 9.ServerProtect 10. Trend Micro Control Manager
Describe how your partner community has grown over the past year:Our fastest growing partner community was our solution VAR partners in terms of new business and net new revenue. Our Cisco alliance and new market focus such as vertical and managed services were key contributor's.
Name the one individual who has had the most profound impact on your life:My parents.
Please name the single most innovative initiative for which you were responsible for the past year?Flexible model for deal registration.
What were the key channel partner investments you made in the past year?1) Sales and Technical knowledge development 2) Profitability 3) People -- hired top talent to work with our partners; providing partners with additional resources.
How are you attracting the next generation of solution providers?We have two primary driver's: 1) Continuing to innovate, for example Trend Micro's in-the-cloud technology for Web security. 2) Providing solution providers with tools that help them make money. Another example; Worry-Free Remote Manager which is a tool for SMB market solution providers to manage multiple clients remotely through a single console -- a real timesaver and moneymaker for them.
What is the greatest challenge you overcame in the past year?Time. My team and I were able to work better and faster in 2007.
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