4. Seek input at all levels.


In addition to open communication with all members of his executive management team, Dr. Anthony Sforza, president of Intelligent Medical Systems, says it's important he avoids top-down management.

"The people who make the decisions and don't go to the people at the bottom for input ,that's a mistake," says Sforza of the Alpine, Texas-based solution provider. "You need everybody on the same page."