State of the States: State Directory
Alabama
Rex McDowell
(334) 242-3800
Annual IT Budget: N/A
IT Priorities For 2004: E-government
Alaska
Stanley G. Herrera
(907) 465-2220
Annual IT Budget: $20M
IT Priorities For 2004: Server consolidation, enterprise converged networking, enterprise SLA development
Arizona
Chris Cummiskey
(602) 364-4482
Annual IT Budget: $2.5M ($256.2M with executive branch)
IT Priorities For 2004: Expand online registration and renewal opportunities for citizens and businesses, develop a statewide 2-1-1 system
Arkansas
Doug Elkins
(501) 682-4300
Annual IT Budget: $49M ('04-'05)
IT Priorities For 2004: Enhance IT customer service, standardize IT policies and procedures, provide stability and security to the department's local area networks, HIPAA, e-government, wireless communications, Network Vision and Strategy Team composed of multistaff agency to look at strategies and industry trends for delivering IT services
California
J. Clark Kelso, CIO
Arnold Schwarzenegger, governor
(916) 739-7302
POP: 33,871,648
Model: Decentralized,
moving in the direction of greater centralization, particularly with respect to IT infrastructure
Annual IT Budget: $2B
IT Priorities For 2004: Security, consolidation, e-government
Biggest IT Challenge: Instilling an enterprise perspective in the context of a government that has a history of decentralized operations
Notable Achievement: Won NASCIO Recognition Awards in 2003 for digital-government initiatives aimed at enhancing government-to-government interaction, transactions and/or services with its California Public Employees' Retirement System (CaIPERS)
Colorado
Leroy Williams
(303) 866-6060
Annual IT Budget: $500M
IT Priorities For 2004: Statewide Internet Portal: an enhancement of single constituent-centric gateway to all state services using shared infrastructure, common/shared services: simplification and standardization of information and technology resources and services across all state agencies, Next Mile: expansion of the statewide high-speed digital network
Connecticut
Rock Regan
(860) 622-2200
Model: Centralized
Annual IT Budget: $90M (approx.)
IT Priorities For 2004: Centralization of IT staff throughout state government enterprise, continued deployment of enterprisewide solutions to meet common business needs, continued deployment of Connecticut Education Network linking 1,100 K-12 schools, the state's 350 libraries and more than 100 college and university campuses, deployment of nation's first statewide Offender Based Tracking System in 2004
Delaware
Thomas Jarrett
(302) 739-9628
Model: Centralized
Annual IT Budget: $60M
IT Priorities For 2004: Enhancement to 800-MHz radio system, PeopleSoft upgrade and upgrade to state financial-system, enterprise architecture/disaster-recovery deployment
Florida
Foyt Ralston, (acting)
(850) 410-4777
Annual IT Budget: $300M
IT Priorities For 2004: Interoperability, cybersecurity proposal to create a state network cybercenter, e-government services
Georgia
Tom Wade
(404) 463-2300
Annual IT Budget: $197.3M
IT Priorities For 2004: Facilitate agency collaboration, protect the state's infrastructure, improve access to government information and services while ensuring privacy, improve IT decision-making, investments and implementation
Hawaii
Russ K. Saito
(808) 586-0400
Annual IT Budget: $14M (FY '03)
IT Priorities For 2004: IT governance, IT architecture
Idaho
Pamela I. Ahrens
www2.state.id.us/itrmc/index.htm
(208) 332-1876
Model: Decentralized
Annual IT Budget: $150M (approx., includes telecommunications)
IT Priorities For 2004: Simplify delivery of government services and information, manage IT from an enterprise, statewide perspective, protect the privacy and confidentiality of citizen information
Illinois
Jay Carlson
(217) 524-6770
Annual IT Budget: N/A
IT Priorities For 2004: N/A
Indiana
Laura J. Larimer
(317) 232-3171
Annual IT Budget: $50M
IT Priorities For 2004: Enterprise architecture, leverage access to Indiana infrastructure to provide e-government services to local units of government, statewide Court Case Management System
Iowa
John P. Gillispie
(515) 281-3462
Annual IT Budget: $20M
IT Priorities For 2004: Enterprise resource planning, shared services, e-government
Kansas
Denise Moore
(785) 296-3463
Annual IT Budget: $38M
IT Priorities For 2004: Develop strategic statewide directions for IT management and services, create a new cooperative shared-services model for IT infrastructure and innovation that is customer-driven, eliminate redundancies and duplication among state agencies to reduce costs and operate more efficiently
Kentucky
Vacant
(502) 564-1201
Annual IT Budget: $61M
IT Priorities For 2004: .Gov naming convention for agencies and/or locals, state Web site/portal, unified e-mail services and standards, unified networking (e.g., wireline and wireless voice, video and data), VPNs/collaborative tools, identity and access management
Louisiana
Vacant
www.doa.state.la.us/oit/index.htm
(225) 342-7105
Annual IT Budget: $1.3M (Web site/portal development)
IT Priorities For 2004: Perform IT expenditure oversight, development of enterprise standards, deployment of enterprise line of business
Maine
Dick Thompson
(207) 624-7568
Annual IT Budget: $19M
IT Priorities For 2004: Develop a project-management protocol to improve success on state IT projects, create a portfolio-management system to capture IT spending and foster collaboration and cooperation across agencies and vertically with other government partners
Maryland
Ellis L. Kitchen
(410) 260-2994
Model: Hybrid
Annual IT Budget: $350M (all statewide agencies)
IT Priorities For 2004: Improved collaboration across state agencies for improved efficiencies, lower aggregate cost and improved service to the citizens of Maryland, accelerate and complete the buildout of the state-operated network and migration of key services to the network, bring affordable broadband services to the rural areas of the state to encourage business development, re-competition of IT contracts, develop a statewide set of IT standards and an IT architecture
Massachusetts
Peter J. Quinn
(617) 727-2040
Annual IT Budget: $61M
IT Priorities For 2004: Continue to evolve in IT Community Concept, build high-performance IT organization, facilitate continued learning environment
Michigan
Teri Takai, State CIO and Director, Michigan Department of Information Technology
(517) 373-1006
Model: Centralized
Annual IT Budget: $425.2M (across the state)
IT Priorities For 2004: Maximize benefit to citizens within a limited state budget, continue to improve the organization for employees, ensure that the state is applying technology along with business change to improve overall government efficiency
Minnesota
Keith Payden
(651) 296-8261
Annual IT Budget: $500M
IT Priorities For 2004: .Gov naming convention for agencies and/or locals, electronic procurement, enterprise resource planning, state Web site/portal, unified networking (e.g., wireline and wireless voice, video and data)
Mississippi
David L. Litchliter
(601) 359-1395
Annual IT Budget: $35M
IT Priorities For 2004: Completion of Capitol Complex communications infrastructure, statewide coordination of GIS/remote sensing, local government justice/first-responder integration
Missouri
Gerry Wethington
(573) 526-7741
Model: Decentralized (moving toward centralization)
Annual IT Budget: $313M
IT Priorities For 2004: E-government, enterprise architecture, infrastructure standardization, business continuity, information and cybersecurity
Montana
Brian Wolf
(406) 444-2700
Model: Hybrid
Annual IT Budget: $19.2M
IT Priorities For 2004: Migrate obsolete or declining mainframe applications,such as Vehicle Titling and Registration, Individual Income Tax System, Public Employee Active and Retiree Systems, and system for the Enforcement and Receipt of Child Support,to midtier environments, consider options for an enterprise-directory strategy to integrate the various directories currently in use, such as Novell Directory Services, ACF2 for OS/390 mainframes, Active Directory for Windows 2000, Microsoft Exchange, PeopleSoft and Oracle, complete migration to an ATM-based core network for voice, video and data to serve major campus sites in 10 college/university towns, along with other PBX and video sites in three additional locations, develop a Center of Project Excellence (COPE) to support certified project managers in effectively controlling IT projects from start to finish, and that identifies and corrects troubled projects and programs earlier in their life cycles through independent verification and validation, continue to expand Montana's use of e-government
Nebraska
Tom Conroy
(402) 471-2065
Model: Hybrid (centralized for most of IT)
Annual IT Budget: $55M (IT only)
IT Priorities For 2004: Improve and update training materials, improve security, antispam, antivirus capabilities of networks, expand statewide Telehealth Network, including antiterrorism security features, continue working on statewide Synchronous Video Network to serve government, education and Telehealth, follow recommendations of the Network Nebraska Work Group to implement statewide IP network
Nevada
Terry Savage
(775) 684-5800
Model: Hybrid
Annual IT Budget: $84M (2-yr. plan)
IT Priorities For 2004: Further enable e-government, continue enhancing network and Internet security, streamline IT billing for state agencies, address how to meet the continuing needs of the Information Technology Operations committee, headed by Gov. Kenny Guinn, strategic planning, state IT security,
e-government, technical standards and architecture, IT Project Oversight, IT Work Force, Justice IT Integration and Nevada Electronic Record,Content Management
New Hampshire
Richard C. Bailey Jr.
(603) 271-1538
Annual IT Budget: $100M (approx.,
for '04-'05)
IT Priorities For 2004: Eliminate inconsistencies and unnecessary duplication through streamlining, improved management and automation by centralizing common services and solutions in areas such as help desks, training, data warehousing, Web hosting and database administration, provide consistent deployment of IT solutions, provide consistent IT procurements and contracts, meet the
e-government goals outlined in "State of New Hampshire E-Government Strategy and Architecture" to take advantage of the large percentage of residents with Internet access, install high-bandwidth Fibre cable to communicate between agencies and buildings; strategic technology solution areas include IT services and solutions, infrastructure solutions, e-government IT solutions, multiagency shared solutions, agency-specific IT solutions, and emergency preparedness solutions,a number of online citizen services are outlined in the plan including vehicle registrations, licensing, tax filing, septic designs, and business registrations
New Jersey
Charles S. Dawson (Steve)
(609) 984-4082
Annual IT Budget: $107.282M ($98.2M appropriation++ $7.182M for capital-offset recovery program++ $1.9M for salary program)
IT Priorities For 2004: Expand broad-based disaster-recovery capabilities, improve the quantity and quality of digital services available to residents, bridge the Digital Divide in New Jersey by making government services equally accessible by all, increase minority hiring in IT department, expand the state's IT architecture and data-sharing methodologies to maximize the benefits of data-sharing, increase the number of reusable processes for interagency sharing, increase IT workforce flexibility and mobility, design and develop interagency enterprisewide intrusion-detection solution, harden networks, systems and infrastructure
New Mexico
Moira Gerety
(505) 476-0400
Model: Decentralized
Annual IT Budget: $225M to $250M (includes money from other agencies for desktops, maintenance, etc.)
IT Priorities For 2004: Continue rollout of ERP project for human resources, payroll, finance and procurement, reduce cost of operations through an enterprise model, consolidate common IT services, develop and maintain Enterprise Telecommunications Strategic Plan, consolidate and leverage enterprise purchasing power for commodities (e.g., PCs, software, support, upgrades, routers, switches, etc.), design vendor-management model and implement quarterly vendor reviews, facilitate customer-centric cross-agency approach, expand bandwidth available to New Mexico communities
New York
James T. Dillon
(518) 474-3421
Model: Decentralized
Annual IT Budget: $1.1B
IT Priorities For 2004: Statewide Wireless Network (SWN),Implementation of an integrated wireless radio network with statewide coverage with interagency and intergovernmental communications, Project Management Office,a statewide Project Management Office (PMO) within the NYS Office for Technology was created to increase project-management competence and foster sustained success of projects carried out by New York State, Central HIPAA Coordination Project,The state has established a Central HIPAA Coordination Project (CHCP) office at the Office for Technology, which works with state agencies through five HIPAA workgroups,
EDMS Cookbook,This cookbook is written to provide senior and line managers with the information necessary to recognize and solve problems associated with information processing, storage, retrieval and customer-service support, a guide for electronic document management, LDAP Information Center,LDAP is a standard, extensible directory-access protocol,a common language that LDAP clients and servers use to communicate with each other,standardization of the protocol has the benefit that client and server software from different vendors can interoperate
North Carolina
George Bakolia
(919) 981-5555
Model: Hybrid
Annual IT Budget: $150M/yr. (approx.)
IT Priorities For 2004: Improve approaches for reviewing and prioritizing statewide IT investments, greater accountability and oversight for the implementation of IT projects, increased attention to need for adequate funding for enterprise-infrastructure assets and technical services to enable agencies to better serve residents in an economic fashion, more efficiently manage state's distributed assets by centralizing and sharing some services and technical infrastructure, aggregate purchases in order to reap volume purchase discounts and better service contracts, continue to improve security and confidentiality of assets, as well as focus on disaster-recovery and business continuation for North Carolina's most mission-critical applications
North Dakota
Curt Wolfe
(701) 328-3190
Model: Hybrid
Annual IT Budget: $176.7M (overall IT budget for the latest two-year period)
IT Priorities For 2004: Further develop statewide, high-speed voice, video and data network ConnectND, a first-in-the-nation computer software project that will position the University System and state government on one seamless system, establish, in conjunction with state agencies, and promote the adoption of best practices for the use and management of information technology, provide assistance to agencies in meeting legislative requirements, facilitate information sharing
across state government and other political subdivisions
Ohio
Gregory Jackson
(614) 466-6511
Model: Decentralized
Annual IT Budget: $600M per year (total IT statewide)
IT Priorities For 2004: E-mail consolidation, network consolidation, desktop/laptop hardware standardization and ERP implementation, help agencies, such as the Department of Jobs and Family Services, migrate from mainframes to enterprise environments, expand upon disaster-recovery and system-recovery plans and programs, standardize applications and documentation between agencies
Oklahoma
Joe Fleckinger
(405) 521-2804
Annual IT Budget: N/A
IT Priorities For 2004: N/A
Oregon
Donald Fleming
(503) 378-3160
Annual IT Budget: N/A
IT Priorities For 2004: Expertise in technology and information management, transparent infrastructure delivery, electronic procurement, state Web site/portal, unified networking (e.g., wireline and wireless voice, video and data)
Pennsylvania
Arthur Stephens
(717) 787-5440
Annual IT Budget: $176.8M
IT Priorities For 2004: PA PowerPort (Pas Internet Portal), IT accessibility, Data Powerhouse Project, Imagine PA: an ERP implementation, continuity of government, JNET: The Pennsylvania Justice Network, Commonwealth Connect Initiative, Pennsylvania Dynamic Site Framework (PA DSF), Keystone Communications Project, PA Open for Business, PA Invitation to Qualify (ITQ) Web site, Public Safety Radio Project, Cable TV and Videoconferencing Services, standards for GIS, Electronic Document Management System
Rhode Island
Thomas B. Collins
(401) 222-4444
Model: Working toward
centralization
Annual IT Budget: $17.9M
IT Priorities For 2004: In the process of examining, but high on the list include continuation of developing enterprisewide IT architecture, integrated financial-management system effort, evolution of technical solutions to support Fiscal Fitness Program recommendations, .gov naming convention for agencies and/or locals, state Web site/portal, unified networking (e.g., wireline and wireless voice, video and data), VPNs/collaborative tools, business/commerce, environmental/natural resources, homeland security/critical infrastructure protection, Internet access for underserved communities, law enforcement/corrections
South Carolina
Larry Johnson, Interim CIO
(803) 737-0629
Model: Decentralized
Annual IT Budget: $64.7M
IT Priorities For 2004: ERP system, IT office/department customer-billing system, knowledge-management decision-support system, help-desk services, seat/desktop management, unified e-mail services and standards, unified networking (e.g., wireline and wireless voice, video and data)
South Dakota
Otto Doll
(605) 773-5110
Annual IT Budget: $32M
IT Priorities For 2004: Missions include: Improve and support state government operations while promoting employee satisfaction and improving quality of South Dakota life, provide a cost-effective, reliable, survivable and secure enterprise-computing environment, develop and support effective state information systems by aligning technologies to meet the client business needs, standardize the state's use of information technology to leverage state funds and manpower, while ensuring a secure, interoperable environment, provide quality telecommunications infrastructure services and support among the desktop, mobile units and computing platforms
Tennessee
Bill Ezell
(615) 741-3700
Annual IT Budget: $146.3M
IT Priorities For 2004: Provide excellence in business-analysis and project management, incorporate business best practices, such as return on investment and program-based performance measures in evaluating systems-solution alternatives, establish a dynamic technology architecture that supports the business needs of the state, develop enterprise service models that increase reliability and availability and that reduce overall initial and operational costs where possible, provide excellence in application testing, enhance IT planning process
Texas
Larry A. Olson
(512) 475-4720
Model: Decentralized
Annual IT Budget: $1.4B
IT Priorities For 2004: Standardization of platforms among state agencies, security, particularly homeland-security and critical-infrastructure protection, PeopleSoft Statewide Enterprise License for Texas State Agencies, Texas Justice Information Integration Initiative (TJI3)
Utah
W. Val Oveson
(801) 538-1000
Annual IT Budget: $139.9M (executive branch)
IT Priorities For 2004: Better-defined governance, standardization of IT purchases, more network consolidation derived from the cost advantages offered by VoIP, data sharing,
e-government, digital signatures, electronic resource and eligibility product (eRep), Utah.gov
Vermont
Denise Fehr, (acting)
(802) 828-4141
Annual IT Budget: $200M
IT Priorities For 2004: Rollout of government-to-citizen and government-to-business e-commerce applications, completion of business-continuity plan for mission-critical systems, begin Criminal Justice
Integration system, state Web site/portal, VPNs/collaborative tools
Virginia
George Newstrom, Secretary of Technology (left)
Lemuel C. Stewart, Jr., CIO
Mark r. warner, governor
(804) 786-9579
POP: 7,078,515
Model: Currently decentralized, moving toward a modified centralized approach (modified because "applications" will remain with the agencies) once integration of all agencies are complete within the Virginia Information Technologies Agency (VITA)
Annual IT Budget: $450M ($900M, including colleges and universities)
IT Priorities For 2004: Transition and consolidation of medium and large agencies into VITA, operational excellence, ensure financial stewardship of VITA, execute on key infrastructure projects
Biggest IT Challenge: Full and uncompromised implementation of all state agencies into VITA
Notable Achievement: Virginia has placed itself at the forefront of state government technology through the consolidation of IT functions, the establishment of new e-procurement tools and implementation of progressive policy changes, according to market intelligence resource firm Input. Virginia's eVA government-to-business Web site and consolidation of its IT organization to combine the roles across various agencies into VITA, expected to be complete by 2005, has revolutionized its technology-buying habits, according to Input.
"As many states are beginning to slowly recover from fiscal crises, Virginia has been implementing best-of-breed IT practices," said Marcus Fedeli, manager of state and local opportunity products at Input.
"The Department of Homeland Security must aggregate both physical and cyberinformation from across all federal departments in addition to information gathering from the private sector for purposes of alerting state homeland security officials and for our purpose of developing a truly intergovernmental approach to information sharing.",George C. Newstrom
Washington
Stuart McKee
(360) 902-3500
Annual IT Budget: $600M/yr. (across all state agencies)
IT Priorities For 2004: Security, improving cybersecurity, improving disaster-recovery processes, continuing to improve upon e-government services (putting more things on the Internet so the taxpayers can do business online)
West Virginia
Chaed Smith
(304) 558-3784
Model: Hybrid (strong centralized IT department but IT departments within larger agencies)
Annual IT Budget: $1.8M (only for the office of technology)
IT Priorities For 2004: Disaster recovery, implementing HIPAA security, securing network and application infrastructure, continuing to roll out electronic services for state portal, further strengthening IT infrastructure in security realm, continue with voice, video and data network, e-government services
Wisconsin
Matthew Miszewski
(608) 264-9502
Annual IT Budget: $129.4M
IT Priorities For 2004: CRM system, IT office/department customer-billing system, Wisconsin Integrated Justice Information System, Badgernet
Wyoming
Larry Biggio
(307) 777-5840
Model: Decentralized
Annual IT Budget: $83M (entire executive branch)
IT Priorities For 2004: Implement business-case processes, new performance measures for IT staff, data-sharing, increase centralized delivery of common services (e.g., e-mail, antivirus protection, security services) and how to provide it cheaper, in beginning stages of enterprise architecture