Schriefer said Lucas Systems landed the deal through general marketing practices and got on Do It Best's radar screen. The VAR has a long-standing relationship with Motorola for the devices and has become a preferred supplier of voice applications on Motorola terminals.
Do It Best currently has four distribution centers running the Jennifer software. Before moving to the cutting edge system, Do It Best used a paper process for picking products, carrying around stacks of lists and labels. That method made it difficult to pick large items, since workers only had one free hand -- the other was holding paperwork. Also, using a paper and pen model increases the margin of error because workers have to continually look between the lists and the items they're picking.