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Profitability Not A Factor
In addition to measuring demand, the Affinity Index asked solution providers to score vendors in 15 criteria, which solution providers also weighed according to what was more important to them.
In network color laser printers, the most important factors were the cost/time needed to change or add vendors and how the vendor projects achieved their targets, each scoring 11 percent of the total score. Relative profitability with vendor was the least valuable criterion to solution providers, according to the research, accounting just two percent of the total.
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