As part of FASTtrack, Kyocera has teamed up with FMAudit. The company provides print assessment and monitoring software solutions, and works with all major ERP systems, such as e-Automate and OMD so that dealers can remotely track and monitor customer fleets.
In addition, Kyocera has partnered with the Learning Outsource Group and BEI Pros to offer MSP sales and service training, which covers postevent sales support, special service tools and pricing.
"A successful MSP program requires a new approach to selling and servicing document imaging solutions for end users, yet it is steadily gaining momentum as an effective model for delivering end-user cost savings along with steady new revenue streams for our dealer partners," Hendrick said. "FASTtrack will help dealers make the shift away from a more traditional 'box-selling' business model by applying industry-proven MSP best practices that are vital for fueling their dealerships' growth."
