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Warranty Needs
Philadelphia International Airport checks in at 2.4 million square feet, with 120 boarding gates. The City of Philadelphia's Division of Aviation went first to Arora Engineers, a consulting firm, to provide recommendations on how to spruce things up, and the CRT displays came up as a priority -- they were no longer, according to Arora, 'dynamic or interesting.' Arora elected NEC large-format LCD displays -- including the 4620-2-AV (pictured) -- and considered several integrators, eventually picking Infax and its long history of successful implementations in wayfinding environments like airports, train stations and other commuter-heavy locations.
One of the most difficult challenges was a set of requirements, provided by Philadelphia to Arora, that, among other things, stipulated a three-year, on-site warranty for any of the digital-signage products.
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