The VARs spent about half their time in classrooms getting briefed on the technology challenges of numerous hospital departments, for instance, radiology, as pictured here.
"It sounds cliche, but I found it to be a life-changing event. To spend an entire week in a hospital, seeing every line of business and what they go through for patient care, as well as the back-end issues like patient records, patient billing and dealing with payers, it was great. There's no other way to put it. All the integration that needs to be done to make it look seamless to us, it's definitely been a foundation piece that we can build our [healthcare practice] around," said Greg Paetow, director of Mid-Atlantic business development for Melillo Consulting, Somerset, N.J.
