The emergence of unified communications-as-a-service -- packaged telephony functions integrated with messaging, mobile, and productivity apps -- made 2014 the year of voice.
The challenges for agents and VARs in the large business sector are numerous and include delivering simplicity, value and savings born out of consolidating communications providers and optimizing services.
In our supervirtualized world it's refreshing, if not invigorating, to actually meet face to face.
The midsize business market offers alluring opportunities for driving significant channel revenue growth in the years ahead. The challenge for agents and VARs is helping companies select communication services that fuel cost-avoidance and revenue generation efforts.
Antivirus software has been declared dead by some industry watchers who contend this form of protection can’t keep pace with rapidly changing malware. The technology, however, remains relevant and MSPs can expect to work with antivirus products for a while.
The small and midsize business (SMB) market (1 to 99 employees) offers many opportunities for driving significant channel revenue growth in the coming years. The challenge for VARs is understanding that companies in this market have unique business requirements and technology needs that are sometimes overlooked.
Keep that new Android device that landed on your lap over the holidays relevant and useful with these great must-have apps.
No matter how good the underlying technology, no matter how competent the hosting provider, clouds sometimes suffer outages. This is the list companies don't want to make. Here are CRN's top 10 cloud outages of the year.
These breaches did not capture as much attention as the breaches at Target Corp., Home Depot and Sony, but their impact is being felt by millions of people. There are lessons to be learned from these security lapses.
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Take a trip down memory lane with CRN as we take a look at the executive shuffles, biggest scandals, coolest products, and everything else that impacted channel partners in 2014.