The emergence of unified communications-as-a-service -- packaged telephony functions integrated with messaging, mobile, and productivity apps -- made 2014 the year of voice.
The challenges for agents and VARs in the large business sector are numerous and include delivering simplicity, value and savings born out of consolidating communications providers and optimizing services.
In our supervirtualized world it's refreshing, if not invigorating, to actually meet face to face.
The midsize business market offers alluring opportunities for driving significant channel revenue growth in the years ahead. The challenge for agents and VARs is helping companies select communication services that fuel cost-avoidance and revenue generation efforts.
Antivirus software has been declared dead by some industry watchers who contend this form of protection can’t keep pace with rapidly changing malware. The technology, however, remains relevant and MSPs can expect to work with antivirus products for a while.
The small and midsize business (SMB) market (1 to 99 employees) offers many opportunities for driving significant channel revenue growth in the coming years. The challenge for VARs is understanding that companies in this market have unique business requirements and technology needs that are sometimes overlooked.
For the week ending Dec. 19, CRN looks at IT companies that were unfortunate, unsuccessful or just didn't make good decisions.
CRN takes a look back at the year that was in virtualization and presents the 10 biggest stories we saw this year.
For the week ending Dec. 19, CRN takes a look at the companies that brought their 'A' game to the channel.
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Take a trip down memory lane with CRN as we take a look at the executive shuffles, biggest scandals, coolest products, and everything else that impacted channel partners in 2014.