| How the survey was conducted |
| Solution providers scaled back pay raises last year as average compensation for sales personnel declined for first time in the survey's five-year history. |
| Technicians who hold multiple certifications are finding that their compensation is rising substantially faster than their peers in today's tight job market. |
| Salaries are rising fastest in the Upper Midwest, Mid-Atlantic and Southeast states as the dot-com bust continues to spawn a reversal of fortunes. |
| SEARCH THE SURVEY with the interactive online database, where you will find complete results broken down by job classification, experience and other factors. |
| HOW MUCH ARE YOU WORTH? To find out how much your peers are earning, plug your profile into our online solution provider salary calculator. |
| HAVE AN OPINION? The Salary Survey talkback discussion lets everyone have their say on compensation trends. |
