In our IT Spending & Strategy Guide, executives tell us what it takes to win over customers and keep them happy in the long run. Customers also share their experience with selling strategies that worked for them, and more importantly, what didn't work.
An exclusive VARBusiness survey of end-users also appears in this issue. Among the results is the top three factors end-users look for when selecting an IT services firm.
"The most important strategy that we employ, not only in trying to bring the prospect into being a customer, but also keeping the customer, is really creating that valued relationship," says Tom Myers, president of Baden Technologies, a solution provider in Fort Wayne, Ind.
Myers would know since he's been in the business since 1986. Today, he's in charge of 15 employees who provide the technology solutions, including more than 100 consultants.
Before you head out toward a sale, keep in mind that the main objective to overcome with a potential customer will be the price of the solution, says Myers. Here's one tip on how to successfully sell yourself to potential customers:
Check out all seven tips on how to successfully sell yourself to potential customers and the exclusive survey of end-users in the May 14 issue.
