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Predictive service excellence for printers
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 White Paper August 2009 592 KB |
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Louella Fernandes Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading. End users benefit through improved device uptime, and manufacturers and their service partners can build proactive service relationships which can drive greater customer loyalty. |
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