Review: Infocrossing Moves Messages In Realtime

IConnection's policy engine ties into organization structures to get actions and conditions in which e-mails must be processed.

In addition to managing inbound/outbound messages and archiving, iConnection can be extremely useful for observing message content flow on a large scale. Administrators can monitor information leaks by maintaining strict intellectual property regulations using compliance searching.

IConnection provides specific job roles and functions for all users so that IT groups can monitor every action. Administrators can define retention policies based on content and user groups, and based on any given set of policies, administrators also can create archive segments instead of combining every message and storing it into a single view.

IConnection arrives with detailed security features to define the scope of investigations. During a discovery process, investigating officers can process and classify messages by content and authors. These functions are only accessible to specialized users, so iConnection can separate investigating officers from users who have the authority to define the scope of investigations.

IConnection provides complete visibility of changes made while officers are not connected. Then, after logging on, officers can see any changes made to the scope of an investigation. Officers can add comments on messages during classification processes. In addition, officers can perform searches on dates, recipients and senders, and can perform Boolean and fuzzy searches on content. Phrase searches can traverse all connected e-mails, including some attachments.

IConnection is licensed per mailbox per month at a price of $12.99 for all services. Partners retain a percentage of the monthly recurring revenue and are offered a 25 percent reseller margin. OEMs can receive up to 40 percent margins.

VARs (VAR, Gold VAR and Platinum VAR) are responsible for providing level 1 support to their clients, while Infocrossing provides level 2 support; OEMs must provide level 1 and 2 support, while Infocrossing provides level 3 support. Support is provided over the Web and phone.