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Solution providers and vendors met up at this year's XChange Government Integrator '08 conference in Washington, D.C. this year to honor the companies that prove that they understand the IT requirements of the public sector.
ChannelWeb picked 15 common beliefs about Microsoft and gave channel partners the opportunity to explain why they're more fiction than fact.
The Clearwater, Fla.-based distributor plans to offer: 24x7 monitoring of Windows servers, with or without issue remediation performed by Zenith; 24x7 monitoring of desktops and notebooks for anti-virus updates and spyware detection; monitored and managed data backup and restoration; and help desk support for end users for server, desktop or network problems.
"It's a foregone conclusion that [SMBs] don't have the technology, nor the resources to do [those things]. Zenith provides that seamlessly," said Joe Quaglia, senior vice president of U.S. Marketing at Tech Data. "We've looked at a lot of solutions on the market. Our customers like to believe we put in a sanity check, to make sure they have the right training modules in place, along with the pricing and delivery models that meet the channel requirements."
Tech Data also offers remote-monitoring managed services access through an agreement with N-able Technologies and last month signed a deal to provide print managed services through FMAudit.