More than 300 IT executives and dozens of vendors met to talk about midmarket solutions at the Midsize Enterprise Summit.
ChannelWeb picked 15 common beliefs about Microsoft and gave channel partners the opportunity to explain why they're more fiction than fact.
ChannelWeb visited Tech Data's headquarters for a strategy update and was given a behind-the-scenes tour of how the distributor operates.
Profitable Service Desk Strategies: Episode 4 Of The 2008 Kaseya MSP Education Series
10:33 AM EDT Wed. Mar. 26, 2008
Date: 4/8/08
Time: 2 pm ET/11 am PT
Title: Profitable Service Desk Strategies: Episode 4 of the 2008 Kaseya MSP Education Series
The strain of service desk support can sap vital resources which could be better directed at new account development and marketing.
Profitable Service Desk Strategies Episode 4 of the 2008 Kaseya MSP Education Series
The strain of service desk support can sap vital resources which could be better directed at new account development and marketing. It's a common dilemma, but there is a way to automate and add the resources you need to deliver world-class service desk support without having your costs spiral out of control.
Join Dan Neel, Everything Channel Managed Services Expert, Neal Lauther, Senior Director of Managed Services for Kaseya and John David Helmes, President of Network Management Partners, as they take your questions in real time
Take part in this free Net Seminar where you'll discover:
• How Managed Service Providers are tackling Service Desk issues
• How automation can sharply reduce costs and overhead
• That there really is something called "quality of life" for an MSP
Attend LIVE on Tuesday, April 8th at 11 am pt/2 pm et.
