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Google's Obsession With Microsoft Burns Hotter

By Kevin McLaughlin, CRN
November 06, 2009    7:09 PM ET

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Google CEO Eric Schmidt claims that Microsoft has provided his company with a sort of 'reverse roadmap' of what not to do to achieve sustained success, a comment that shows just how preoccupied Google has become with its gigantic rival.

In a Thursday television interview with Fox Business, Google CEO Eric Schmidt was asked about the rapid rise and diversification of Google's business, and whether there might be some parallels to the ever-expanding business purview of Microsoft. Instead of taking the high road, Schmidt wryly observed that Google has learned much from Microsoft's past behavior.

"Hopefully we won't repeat the mistakes that Microsoft made ten years ago that ultimately led to all these things that happened with them," Schmidt told Fox Business. "In our case, we see ourselves as a disruptor, because we're using new technology to solve real consumer problems that, in some cases, people didn't even realize could be solved."

For solution providers, however, Google has been a different type of disruptor. Back in January, Google unveiled a reseller program for Google Apps Premier Edition and Google executives declared that would put them on equal footing with Microsoft in the channel. But VARs that have tried to work with Google say the company has offered little to back up this claim.

"They wasted weeks of our time, asked us to do their homework for them, paid us for none of our time and effort, and then awarded the business to someone else that hadn't put in any of this time and effort," said Daniel Duffy, CEO of Valley Network Solutions, a Microsoft Gold partner in Fresno, Calif. "In many ways, Google is exactly like Microsoft at its worst -- behaving badly, acting like a schoolyard bully, and taking advantage of others just because they can."

Google's bombastic channel claims are just one example of its fixation on Microsoft, which persists despite Schmidt's attempts to suggest otherwise. Earlier this week at an appearance at MIT, Schmidt was asked if Google is concerned with Microsoft's increasing incursions into the search leader's turf. That time, Schmidt didn't take the bait and responded in mechanical fashion.

"We at Google don't really focus on our competitors. We think you should focus on what you do best, and do it better than anybody else. I worry about our own non-performance more than I do Microsoft or Yahoo or other competitors," Schmidt said at the MIT event, as reported by Boston.com.

Schmidt can claim to not be focused on Microsoft all he wants, but fact that Google is running a billboard advertising campaign that focuses specifically on Microsoft Office's shortcomings is evidence to the contrary. Google Apps is the weapon Google is taking into battle against Microsoft, and the search leader has been using some very Microsoftian tactics to attack other areas of the software giant's business.

For example, Google has been taking pages from the Microsoft playbook by pre-announcing products well in advance of their release, with Google Wave being one notable example. For Microsoft partners, the distraction that Google creates by using this tactic is worrisome because Microsoft has proven it to be highly effective.

"Google has succeeded in getting buy-in on products that they have yet to develop, and this is a real danger in a world where perception is nine-tenths of reality," said Joseph Giegerich, managing partner with Gig Werks, a Yonkers, N.Y.-based solution provider.

Next: Microsoft's Obsession With Google

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