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IBM finished 2009 as the number one vendor in worldwide content management software revenue followed by Open Text, EMC, Microsoft and Oracle, according to International Data Corp., a Framingham, Mass market research firm.
Burt said PSS is a particularly strong offering given the widespread trend among customers to break away from the costly practice of archiving any and all e-mail content. Given the relatively cheap cost of storage, that was accepted practice several years ago, said Burt.
"That has come home to roost," he said. "Managing that Niagara falls of information is incredibly costly and risky. In 2010, very few people are saying they want to archive all e-mail. The ones that did take that approach are sitting on dozens of terabytes of content being stored. It is untenable. It is incredibly expensive to store and manage that much information."
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