SAP Completes Reorganization With New Head Of North America Operations


SAP has named Robert Courteau as president of the software company's North American operations, completing a major overhaul of its global field organization.

SAP also said that software sales increased approximately 34 percent in its fourth quarter ended Dec. 31, according to preliminary numbers issued in advance of the company's full earnings report Jan. 26.

Last week CRN reported that SAP was reorganizing its field organization, naming four presidents reporting to Co-CEO Bill McDermott: Eric Duffaut, president of global ecosystem and channels; Robert Enslin, president of global sales operations; Sanjay Poonen, president of SAP's go-to-market and solutions strategies; and Jose Duarte, president of all SAP field services.

Although SAP formally announced the changes Monday, Duffaut disclosed the changes last week in an interview.

Courteau replaces Enslin who previously served as president of SAP's North America operations before being promoted to his new sales post.

Courteau, who now reports to Enslin, is responsible for all of SAP's business operations in the U.S. and Canada. Previously Courteau served as chief operating officer for SAP's global field operations. He joined SAP in 2004 as president and managing director of SAP Canada and has held other posts including COO for North America where he led channel sales of solutions for small and midsize businesses.

SAP said total revenue in the fourth quarter was approximately $4.04 billion Euros ($5.43 billion), up around 27 percent from the fourth quarter of 2009. Software sales were approximately $1.50 billion Euros ($2.02 billion), up around 34 percent.

SAP said revenue for all of 2010 was approximately $12.45 billion Euros ($16.71 billion), up around 13 percent from 2009. Software sales for the year were approximately 3.26 billion Euros ($4.37 billion), up around 25 percent from 2009.

But SAP said it is still calculating the impact of a $1.3 billion jury verdict against the company in November in a lawsuit brought by Oracle charging SAP with illegally downloading software and support materials from Oracle Web sites. The suit stemmed from the actions of SAP's now shuttered TomorrowNow customer support operation.

Because it is still assessing the financial impact of the jury verdict, SAP said it could not provide preliminary earnings and profit margin numbers for the fourth quarter and for all of 2010. But the company said it expects that provisions it must make to account for the jury award "will have a significant negative impact" on earnings.