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Digium Switchvox Mobile
The CRN Test Center has long liked the straightforward yet robust solutions we’ve seen from Digium -- and, in particular, its valuable contributions to the Asterisk open source community. With the groundswell of movement in the market to mobile devices, we were curious to see how providers of VoIP-based technologies would respond, and Digium was right there out in front of the pack. We liked Digium’s Switchvox Mobile app for its ability to extend its solution from the enterprise to iPhones, Android devices and BlackBerries, including its innovative Switchboard interactive dashboard. Enabling customers to seamlessly bring their enterprise communications with them -- in the palm of their hands -- is a strong example of leveraging the mobility revolution.
The technical requirements for Switchvox Mobile are straightforward as well. The mobile solution requires an installation of Switchvox SMB 23120 or later, network access, devices running Android 2.1 or later, iPhone OS 3.0 or later, or BlackBerry Device Software 4.2.1 or later. Once it’s installed, Switchvox Mobile essentially gives you all the key functionality on your smartphone that’d you’d have in your office from Digium: the ability to make calls from your work number, to check voice mail, to set rules, to manage greetings and access the company directory. And it’s all done with a clear and easy way to manage the mobile interface.
Digium’s response to the new mobile platforms with Switchvox Mobile shows that enterprise solutions can have a clear path to Android, iOS or BlackBerry -- and the move to extend those solutions can have wide-ranging implications for value delivery and solution “stickiness.”
NEXT: Siemens’ OpenScape Mobile