Avnet's Healthcare Analytics Platform, which uses Vertica and Hadoop, is tied directly to the Affordable Care Act, allowing doctors to provide better treatment aimed at avoiding patient readmissions, said Pat Stewart, vice president and general manager in charge of IT solutions for Avnet services.
Those patient readmission rates are a critical factor under the Affordable Care Act with hospitals rated and penalized for poor performance.
"Haven is a huge opportunity for Avnet and our partners to deliver solutions," said Stewart. "We are building a complete set of applications as a platform for better health care under the Affordable Care Act."
Avnet's first offering is an on-premise solution that taps into a wide variety of structured and unstructured data, said Stewart. He said the company plans to roll out a software-as-a-service (SaaS) offering of the application in the future.
Key to the success of the Avnet health-care offering is the open foundation of Haven, allowing it to accept data from disparate hospital systems, said Stewart. "It was critical that we had an open solution," he said. "We can't go in and tell hospitals they have to throw out everything they have spent money on. Our value is the integration that we bring with Haven. We can quickly integrate all the current data sources with our Haven solution."
Wipro, for its part, has combined the Vertica, Autonomy and ArcSight foundation of Haven into a new services predictive analytics platform for manufacturers particularly in the computer, electronics and office markets.
The new Wipro platform is a game changer for manufacturers aiming to drive higher sales through improved services analytics, said K. R. Sanjiv, senior vice president and global head of the Analytics & Information Management business unit for Wipro.
The services analytics platform is focused squarely on driving "additional purchases" and improved customer retention, said Sanjiv. New machine-to-machine sensors in appliances and office products are allowing manufacturers to anticipate service issues and proactively prevent them, said Sanjiv.
In one case, Sanjiv said, Wipro has seen service level jump from just 65 percent to 97 percent using the new service analytics platform. "Repair becomes proactive rather than reactive," he said.
The new Wipro solution comes with more electronics manufacturers driving a larger percentage of revenue from services offering, said Sanjiv. "This is a good market for us and can be expanded into any kind of manufacturing warranty services," he said.
PUBLISHED DEC. 16, 2013