Solution Provider:
Tech Access, a certified Citrix Access Partner based in Medford, N.Y. (www.techaccesscorp.com)
Customer:
Stony Brook University Hospital, Stony Brook, N.Y.
Concept:
In most departments of Stony Brook University Hospital, desktops are terminal-based, with multiple users signing on and off workstations. Stony Brook needed a software solution that would allow it to centrally control its workstations and configure desktops for each specific user at sign-on.
Challenge:
The solution provider needed to complement a Citrix platform.
Solution:
Tech Access hosted a pilot implementation of Desktop Authority, a desktop-management solution from Boca Raton, Fla.-based ScriptLogic.
Results:
The IT administrators were able to manage all desktops from a central location with far greater ease, translating into enhanced productivity; common user settings and troubleshooting that once took hours or days is now being accomplished in minutes.
Key to Success:
"Tech Access account executives and engineers worked with Stony Brook's IT staff from an early stage...Tech Access scheduled on-site presentations and demonstrations to fully describe the technologies prior to...implementation."
--Chuck Beaton, president, Tech Access
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