Hyundai Motor America said Friday it will pilot an e-commerce solution built by ChoiceParts, a Chicago-based partnership between several automotive solution providers.
The Web-based application lets car dealers and repair shops order parts over the Internet, while tapping into their existing administrative software. "The key to ChoiceParts is its integration into the dealer's existing DMS system," says Frank Ferrara, vice president of parts at the carmaker. "With no new workstations to buy, faster turnaround in customer-service times and greater productivity at the parts counter, we have every belief that the pilot test will be a success," he says.
The pilot program for Hyundai is scheduled to last 90 days.
ChoiceParts was founded through a partnership by CCC Information Services, Reynolds and Reynolds Co. and Automatic Data Processing.
Good morning! That's the first course in your E-Business Breakfast for Friday, Feb. 2.
Relationship Counseling
Minneapolis-based Carlson Marketing Group signed a deal with Interelate, a hosted CRM application service provider.
Under the pact, Carlson Marketing will add Interelate's customer intelligence technology to its own set of creative marketing services. In effect, Carlson Marketing's clients will be able to provide more personalized marketing communications.
The two companies are already working on a pilot project for British Airways, among other companies.
"Together, we will offer solutions that help clients more effectively market their products and services to new and existing customers while improving their return on marketing investment," says Wade Myers, Interelate founder and CEO.
Carlson Marketing is ranked by Advertising Age as the leading marketing services company in the United States.
For more information, click here.
Lighten Up
Princeton Consulting struck a deal with Neon Systems, an e-business integration vendor.
The two will work together in accounts seeking to integrate their Internet operations into core business processes. Specifically, Princeton will provide overall strategy consulting, systems integration and other outsourcing services, while Neon will provide software for business process automation, B2B integration and enterprise application integration.
"We joined forces with Neon Systems to enable us to provide a complete e-business solution--a unique one-stop shop from the initial consulting strategy to the integration of the applications," says Paul Lombardo, business development director at Princeton Consulting, which focuses on the European market and boasts clients including Nokia and Volvo.
Among other things, Neon Systems' alliance program includes specific services from the vendor intended to complement those of solution providers representing its technology.
For more information, click here.
That's your E-business Breakfast for Friday, Feb. 2. If your morning has been more eventful than mine, take a moment to send other interesting e-business news items via e-mail at hclancy@cmp.com.
