USi Moves In-House With Remote Service


Hoping to tempt businesses to take the first step toward the ASP model, USinternetworking now offers a remote application and infrastructure management service.

Called USiRemote, the service includes on-site and off-site application management and process support backed by a service-level agreement. The service also includes administration tools for databases, operating systems, monitoring, security and configuration.

The service includes a road map to transition the customer to full ASP service, said the company.

USi is not the first company in the ASP and MSP space to try to tempt customers with a hybrid on-site and off-site service model.

Loudcloud, for example, began offering a service that brought its Opsware automation technology, used to run customer Web sites, into customer data centers. The impetus behind the move was to win business with customers that wanted to leverage the infrastructure investments they already had made in-house

A lack of investments in new applications and projects is also driving ASPs' latest strategy, said Todd Sterenberg, vice president of business development for ASP Agilera, in a recent interview with CRN.

Agilera has a remote enterprise applications management service.

And e-commerce ASP Digital River last year bought Calico's Market Maker commerce software and began licensing it to customers.