Rebounding from a sharp decline in September, the overall level of solution provider satisfaction with software vendors rose in both October and November, reaching its highest level since May, according to data from CRN's monthly Channel Satisfaction Survey.
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For most of the vendors, the rise in their satisfaction standing was due to both an increase in the percentage of solution providers that reported they were satisfied and a decrease in the percentage that said they were dissatisfied. Microsoft is a typical example, with the percentage of satisfied solution providers increasing to 57 percent from 48 percent during October, while the percentage that were dissatisfied dropping to 21 percent from 27 percent.
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Five Companies That Dropped The Ball This Week For the week ending Feb. 3, CRN looks at five companies that were either asleep at the wheel or just didn't make good decisions. |
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