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| How the survey was conducted |
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| Solution providers scaled back pay raises last year as average compensation for sales personnel declined for first time in the survey's five-year history. |
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| Technicians who hold multiple certifications are finding that their compensation is rising substantially faster than their peers in today's tight job market. |
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| Salaries are rising fastest in the Upper Midwest, Mid-Atlantic and Southeast states as the dot-com bust continues to spawn a reversal of fortunes. |
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| SEARCH THE SURVEY with the interactive online database, where you will find complete results broken down by job classification, experience and other factors. |
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| HOW MUCH ARE YOU WORTH? To find out how much your peers are earning, plug your profile into our online solution provider salary calculator. |
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| HAVE AN OPINION? The Salary Survey talkback discussion lets everyone have their say on compensation trends. |
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