Although Gap's implementation is aimed at enhancing core-business processes, it also underscores the growing importance of technology investment as a strategic competitive weapon, even in the current slack business environment. Gap's success could illustrate the flaws in ignoring the benefits of technology.
"Gap's leadership team feels that technology can be leveraged in this industry for a tremendous competitive advantage," Harris says. "We've clearly staked out ground at the Gap. And we think that we are going to be well-positioned to leverage technology to the maximum to be competitive."
Choosing the right partnerships will also prove a critical element for success. "I'm not sure any internal IT organization for a company that has apparel retailing as its primary objective can go it alone anymore," Harris says. "Certainly not if it's not a technology-based company. We are not that, and we don't aspire to be that."
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Five Companies That Dropped The Ball This Week For the week ending Feb. 10, CRN looks at five companies that were either asleep at the wheel or just didn't make good decisions. |
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Five Companies That Came To Win This Week For the week ending Feb. 10, CRN looks at five companies that brought their 'A' game and made moves to beat out competitors |
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10 Challenges That HP Wants Partners To Tackle Right Now CRN speaks with HP's business unit chiefs to get a sense of where they'd like partners to focus in the coming year, as well as how CEO Meg Whitman is making a difference. |
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