Epana Gives Voice To New Data Services

The service provider is adding voice-over-IP to its services portfolio with the release of Epana Voice.

Last year, Epana opened its doors and invited businesses to sample a new flavor of metro-area network,one using legacy T1 and T3 lines to run Gigabit Ethernet. "[The converged offering allows our customers,ISPs and ASPs,to get additional revenue from the same pipe," said Elie Seidman, CEO and chairman of Epana, based here. "Yet it's the same cost structure for us."

Epana works with nearly 20 partners to sell its services, and that list will continue to grow, Seidman said. About 80 percent of those partners act as agents for Epana; the remaining 20 percent buy Epana's services wholesale and resell them to customers.

M21, an ISP whose customers include companies in the entertainment and legal verticals, has already started running VoIP over Epana's network.

id
unit-1659132512259
type
Sponsored post

"With Epana, I don't have to worry about a single point of failure," said Mark Hynes, CEO of M21, New York. "They have redundant [network links, so if there's a problem in the [phone company's central office, my circuits don't all go down."

Hynes said Epana's solution also saves him time and money. "If there's a problem, the customer goes right to Epana," so M21 is able to remove service and support costs from its overhead equation, he said.