HP Beefs Up Support For OpenView Suite

"We're giving our software [solution provider partners even more opportunities to increase revenue and account control," said Ed Rudolph, vice president and general manager of HP's Enterprise Software Group, Americas.

However, HP isn't likely to reveal details regarding its channel program, which is being revamped as a result of its acquisition of Compaq.

\

Partners are eyeing new OpenView opportunities among Compaq customers.

"For 90 days, we will be looking at the two programs [that are now part of the new company and shoring up what the program will look like going forward," Rudolph said.

While solution providers said they are anxious to see how the program shapes up, they are concentrating more on finding new OpenView sales opportunities among Compaq's customer base.

id
unit-1659132512259
type
Sponsored post

"The acquisition of Compaq literally means a whole new list of possible customers for OpenView," said Gregory Maisel, director of business strategy at IT PartsHouse, a solution provider in Frisco, Texas. "They've expanded the customer base, extended the number of leads we have access to [and extended the capabilities of the platform. That tells me HP is going to be a powerful force in the marketplace," Maisel said.

At the show, the vendor plans to introduce HP OpenView Storage Data Protector, which enables tape- and disk-based instant-recovery capabilities, bringing recovery time for a terabyte of data to minutes instead of hours, said Bill Emmett, solutions marketing manager at HP.

The company also expects to introduce HP OpenView Service Desk 4.5, which simplifies the creation of service-level agreements by providing information about service-level objectives to the tools that monitor infrastructure performance, Emmett said. The upgrade also adds support for Unix application servers, he said.

HP also plans to introduce HP OpenView Transaction Analyzer for managing J2EE- and Microsoft .Net-based Web applications. The tool tracks transactions down to the Enterprise JavaBean to locate network, server or application bottlenecks for customers using BEA WebLogic, IBM WebSphere and Microsoft .Net, he said.