Dell's Reseller Agreement: Read the Fine Print

For Dell branded products, VAR agrees to sell to end users disclosed to Dell (meaning you have to tell them your customers' names)
VAR is responsible for all Web-based orders that are generated using that reseller's code/PIN number.
If you don't want to use Dell's preferred shipper, you are responsible for any loss or damage during shipping
Dell's satisfaction policy doesn't apply for VAR sales of both Dell branded and SPD products
All payment is net 30 days
Dell will do any warranty repairs on Dell branded products but only after the VAR has transferred title to Dell for the machine
Neither party can give out info about the agreement, including its existence, to the public (good thing I didn't sign it yet)
vVAR agrees that Dell doesn't endorse its business practices or any other endorsement of the VAR
VAR agrees to maintain a million dollar comprehensive insurance policy with a grade A carrier
VAR needs to have at least one tech certified by Dell in one of Dell's new SPD courses
VAR is required to use replacement components sourced from Dell
If your parts return rate exceeds a certain threshold on parts that Dell can't duplicate the problem on, you will pay for the cost of these parts, including handling and shipping fees
VAR will be responsible for any engineering updates, and to flash a current BIOS version, on all SPD machines.

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