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Secrets Of The Tech Elite

By Steven Burke
February 18, 2011    2:30 PM ET

Page 2 of 5

ICI: Pushing The Technology Envelope

Jamie Shepard, executive vice president of technology solutions for International Computerware Inc. (ICI), a Marlborough, Mass., Tech Elite company, said what separates ICI from the rest of the channel pack is its ability to “take risks” that allow clients to get the most out of technology. He urges his engineers, some of the most prized in the country, to be willing to “fail” by pushing the technology envelope. It’s no mistake that the company’s CTO, Brad Maltz, is one of only 50 VMware VCDX certified engineers in the country (18 of them, by the way, work at VMware).

The ICI technology culture is, to put it mildly, intense. The company, which prides itself on its technical superiority, has its own rock-and-roll anthem -- Fort Minor’s “Remember The Name” -- to remind employees and customers alike that there is no other solution provider with its caliber of technical talent and its nCubed methodology, a solution model that provides an innovative “Now-Next-Nirvana” IT assessment.

ICI also has what it calls a demilitarized zone (DMZ), a local bar in Marlborough outfitted with wireless where its engineers and consultants go to get away from the distractions of the office and get 100 percent focused on driving technology breakthroughs.

Shepard said there are very few engineers that can pass muster with ICI -- what he calls the “oldest startup” in the computer industry. “Every six months we are evolving, constantly moving forward,” he said of the 25-year-old company, which started as a pure technology consultant and added products to its portfolio in 2005, last year winning EMC’s highest global services award.

“It is extremely difficult to find engineers with the technical acumen that can handle that type of evolution,” said Shepard. “We need good soldiers that can constantly adapt and adjust to new technology.”

NEXT: INX: Better Business Impact With Lower Risk



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