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INX: Better Business Impact With Lower Risk
Mark Hilz, president and CEO of INX, a Dallas-based solution provider with a Texas-size list of industry awards, credits the company’s Strategic Delivery Framework (SDF), which guarantees better business impact with lower risk, for his company’s Tech Elite status.
It’s not just a marketing slogan. Clients consistently praise INX for solutions that deliver game-changing business results with a 100 percent on-time and on-budget track record. One of the secrets to that success rate is a complete systems architecture focus rather than a piecemeal product focus, said Hilz.
“We’re looking at an architectural approach, not just a point solution,” he said. “That may take a little longer and it can be frustrating to some vendor sales organizations. But once they see the results they become committed to the process as well.”
INX’s enterprise consulting group provides pure business consulting focused on how technology can “improve business operations” for customers, he said. INX is, in effect, bringing the same kind of high-level strategic consulting to the enterprise market that consulting giant McKinsey & Company has made somewhat of a management science at Fortune 1000 companies. Those INX consulting engagements can run six figures before a technology product is put in place, said Hilz.
Andrew Cadwell, senior vice president of sales and field operations at INX and the driving force behind SDF, said it is not uncommon for INX to have to go in and clean up the IT mess of a competitor. “That’s the advantage of having business consultants and an architecture that is core to the customer’s business,” said Cadwell. “Customers are betting big on technical architectures. We have to make sure those bets pay off. You can’t do that with just an engineering organization or a sales force. You need a business consulting layer.”
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