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HP Tries To Rally Partners As Dell, Others Move Aggressively To Take Share

By Steven Burke
August 24, 2011    12:08 PM ET

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"Goodbye HP, Sorry you don't want to be in PCs anymore. But we do more than ever. How would you say goodbye to HP?," Dell said in a tweet on Aug. 20. "@HP PC business 100% committed to ownership change to new unknown owner(s) w/unknown strategy, on an unknown time frame," he tweeted later that same day.

In an exclusive interview with CRN Tuesday night, Dell said the company has seen high interest from solution providers since HP's disclosure.

"We have had great response from partners and tremendous interest from existing partners and potential new ones around the world since the news," he said. "Look at Dell. We are here to stay. We are committed. If you look at this whole x86 space, we are the x86 partner of choice. There is no other company that has a complete x86 portfolio."

EMC and Cisco were unable to provide immediate comment as of press time. Lexmark declined to comment

An HP spokesperson asked for comment after the call said the company wants partners to know it'll continue to assist them in selling HP’s complete portfolio of products.

"There is no change to HP’s technology innovation, channel strategy, partner programs, including PartnerONE, or sales engagement or customer service models," said the spokesperson.

According to the HP spokesperson, Tuesday's conference call was intended to address partners' questions and reaffirm HP's commitment to the health and future growth of its PC business. "Business partners and customers can expect us to be around for a very long time, spin-off or not," the HP spokesperson said.

Also on the call were: Stephen DiFranco, PSG senior vice president and general manager; Dave Donatelli, executive vice president and general manager of HP's Enterprise, Servers, Storage, Networking (ESSN) division; and Vyomesh Joshi (VJ), executive vice president of HP's Imaging and Printing Group.

Several of HP's top partners that listened to the call, who did not want to be identified, said the rallying cry from Bradley and other HP executives is not enough to save millions of dollars in PC business that has been thrown into jeopardy by the HP board's decision to go public with the possibility that the PC business could be spun off.

"There is nothing that was said on that call that is going to help me retain millions of dollar in the sales pipeline that has been put in limbo by the Personal Systems Group situation," said the CEO for a large HP enterprise partner. "Dell didn't create this FUD. HP created the FUD."

NEXT: HP Channel Partners React



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