Compuware Expands App Performance Management Partnership With Savvis


Compuware and Savvis are expanding their channel relationship around Compuware's application performance management (APM) software.

Savvis, which already provides Compuware's Gomez cloud-based APM service to its clients, said Tuesday that it also now resells the Gomez on-premise APM software, which Compuware rebranded last year from its original Vantage name.

Savvis, a provider of cloud infrastructure and hosted IT systems, had a relationship with Gomez prior to Compuware's acquisition of Gomez in November 2009. Savvis at the time offered the Gomez cloud APM software to clients through a self-service portal. In 2010 Savvis began providing the cloud APM tools as a managed service.

The APM tools are used to monitor how applications are running and track down the cause of performance issues.

While Savvis offers customers a number of application performance management tools, including hosting APM software that clients already own, the company is putting more emphasis on selling the Compuware Gomez line, said Brent Juelich, senior director of managed services at Savvis.

"It makes it more cost-effective when we standardize on one product," Juelich said, noting that Savvis can develop a pool of engineering, training and support resources around the Gomez software for servicing customers.

Savvis, owned by the CenturyLink telecommunications company, is Compuware's top Software-as-a-Service partner, said Kimberly King, Compuware alliances and channels vice president. "I would say Savvis is a front-runner in this business," she said, calling the Compuware-Savvis partnership "a natural fit."

Compuware overhauled its partner program in late 2010 and early 2011 and has been steadily increasing its channel sales with the expectation that the channel could account for as much as 40 percent of revenue within a few years.